icasuserguide

12. Messages

To view a Users messages, navigate to the briefcase tab in the top right hand corner of the screen. Once within the Messages page, choose a relevant message on the left hand side of the page. The right hand side of the page will now present the chosen message. To go to the Control Form of the Control relating to the message, click the Go To Task button within the message. @13. Control Forms ‍ 

The briefcase will be presented with a flag when there is a new or outstanding message assigned to the User.

Above: Messages page

12.1. Message Filtering 

Messages can be filtered by selecting the Filter drop down and choosing one of the following criteria:

 

  • All
  • Attention
  • New
  • Outstanding 
  • Expired
  • Completed
 
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